Ltd. ("Sosivio") via its Website (as defined below). Capitalized terms used herein but not
Terms and Conditions.
Sosivio respects the privacy of its customers and of any visitors of Sosivio's website
(https://sosiv.io/) (the "Website"). Sosivio is committed to
maintain the privacy and
confidentially of the Information (as such term is defined below). Please carefully read this
incorporated herein by reference (together, the "Terms")). The services offered to the
visitors of the Website (the "Visitor(s)") is conditioned on the Visitor’s acceptance without
remain in effect for an indefinite period of time so long as the Visitor is using or visiting
the Website. By visiting the Website, Visitor hereby explicitly consents to the collection,
storage, use, and transfer of the Information (as defined below) as Sosivio has outlined
2. The Information Sosivio collects and how Sosivio collects it
2.1. Information Collected by using the Website ("Personal Data").
2.1.1. As part of registration process, Visitor may be required to provide Sosivio
with the Visitor's name, phone number, email and the username and the
password for Visitor account in the Website (if and when applicable);
2.1.2. Additional information is also collected when Visitor configures and uses
the Website, contacts Sosivio customer support, or sends Sosivio other
communication, and when he/she signs up for Sosivio's newsletters or
special offers (if and when applicable).
2.2. Information Collected via the Website ("Usage Data").
2.2.1. Information is collected when Visitor contacts Sosivio support, or sends
Sosivio other communication, or signs up for newsletters or special offers;
2.2.2. Forms / Surveys - Visitors may participate in Forms / Surveys in the
Website, in which the Visitor will provide to Sosivio their names and their
2.2.3. Cookies - Like many other websites, Sosivio uses "cookies" to collect data
in order to assist Visitors and provide them with a more personal experience
in using the Website. Standing alone, “cookies” do not personally identify
any Visitors; they merely recognize the Visitor's web browser. Visitors can
always disable cookies at Visitor's browser. If Visitors disable the cookies,
some (or all) of the features and functionality of the Website may not be
available to such Visitors. Visitors expressly consent to Sosivio’s use of
cookies, as detailed above;
2.2.4. Sosivio may also use other technologies (such as web beacons) to collect
anonymous non-personally identifiable information. Such information may include Visitor's IP
address, browser type, referring website, site usage, and
whether Visitors opened emails Visitors received from Sosivio;
2.2.5. Web pages that Visitors visit; and
2.2.6. Any other data normally stored in website logs.
Personal Data and Usage Data shall be referred together as the "Information".
3. What Sosivio does with the Information
The Information will be used in accordance with applicable laws for the following
3.1. Improve the functionality, design and quality of the Website;
3.2. Sosivio may occasionally inform a Visitor (if such Visitor agrees to receive such
notifications from Sosivio) of new features, functionality, services and products,
and other promotions from Sosivio as well as send Visitor with periodic updates,
tips and newsletters. Visitors may opt-out of receiving these correspondences from Sosivio by
the unsubscribe instructions included in each email. Please note that regardless of
Visitor's election, Sosivio may continue sending (a) operational informational
notices to the Visitors, such as instructions how to open an Account etc.; and (b)
notices with respect revisions made to the Terms and Conditions.
3.3. To respond to questions and comments from Visitors.
3.4. To provide customer support, and in order to detect, prevent and address technical
3.5. To gather analysis or valuable information so that Sosivio can improve its services,
and to monitor the usage of the Website.
3.6. Sosivio may post Visitors' testimonials on the Website which may contain
personally identifiable information. By providing such testimonial to Sosivio, the
Visitors hereby agree and consent that Sosivio will post Visitor's name along with
3.7. Sosivio will retain the Information until the Visitor requests to delete the
4. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If a Visitor is from the European Economic Area (EEA), Sosivio's legal basis for
on the Personal Data it collects and the specific context in which Sosivio collects it.
Sosivio may process Visitors' Personal Data because:
4.1. Sosivio needs to perform a contract with such Visitors;
4.2. The Visitors have given Sosivio permission to do so;
4.3. The processing is in Sosivio's legitimate interests and it's not overridden by Visitors'
4.4. To comply with the law.
5. Storing the Information
5.1. Sosivio will retain Visitors' Personal Data only for as long as is necessary for the
Data to the extent necessary to comply with Sosivio's legal obligations (for
example, if Sosivio is required to retain such data to comply with applicable laws),
resolve disputes, and enforce Sosivio's legal agreements and policies.
5.2. Sosivio will also retain Usage Data for internal analysis purposes. Usage Data is
generally retained for a shorter period of time, except when this data is used to
strengthen the security or to improve the functionality of Sosivio's services, or in
case Sosivio is legally obligated to retain this data for longer time periods.
5.3. The server(s) on which the Website is hosted and/or through which any of the
service provided via the Website are processed, are within Germany, however,
some of the Information may be stored on the servers located outside of Germany
and managed by third parties.
6. Sharing Information with Third Parties
Sosivio will be entitled to share Information with third parties, as follows:
6.1. Sosivio may disclose general aggregate non-personal information to potential
business partners, investors, or the public, but Sosivio will not, without Visitor's
specific permission, disclose any of Visitor's Information to third parties;
6.2. If Sosivio becomes involved in a merger, acquisition, or any form of sale of some
or all of its assets, Sosivio may transfer all of the Information in connection with
such a transaction.
6.3. Sosivio may use and share Information with certain third-parties that assist Sosivio
to operate the Website (e.g. cloud providers, email distribution service providers,
CRM providers, support ticketing providers and other similar service providers).
Such third-party providers will have access to the Information as required to
perform their functions, but may not use it for other purposes.
6.4. Sosivio may share the Information with Sosivio's affiliates and subsidiaries;
6.5. Sosivio may share Information with third parties in order to comply with any
applicable law, legal process, preventing fraud or imminent harm, ensuring the
security of the Website, and when Sosivio believes that disclosure is necessary to
protect Sosivio rights.
7. Visitors' Data Protection Rights Under General Data Protection Regulation
7.1. If a Visitor is a resident of the European Economic Area (EEA), such Visitor have
certain data protection rights. Sosivio aims to take reasonable steps to allow any
Visitor to correct, amend, delete, or limit the use of its Personal Data.
7.2. If a Visitor wishes to be informed what Personal Data Sosivio holds about them, or
if a Visitor wishes that such Personal Data will be removed from Sosivio's systems,
please contact Sosivio via email email@example.com.
7.3. In certain circumstances, a Visitor may have the following data protection rights:
7.3.1. The right to access, update or to delete the information Sosivio has on such
Visitor. Whenever made possible, a Visitor can access, update or request
deletion of their Personal Data directly within their account settings section.
If needed, assistance may be provided by contacting Sosivio.
7.3.2. The right of rectification. A Visitor have the right to have their information
rectified if that information is inaccurate or incomplete.
7.3.3. The right to object. A Visitor have the right to object to Sosivio's processing
of their Personal Data.
7.3.4. The right of restriction. A Visitor have the right to request that Sosivio
restrict the processing of their personal information.
7.3.5. The right to data portability. A Visitor have the right to be provided with a
copy of the information Sosivio have on them in a structured, machinereadable
and commonly used format.
7.3.6. The right to withdraw consent. A Visitor also have the right to withdraw
their consent at any time where Sosivio relied on their consent to process
their personal information.
7.3.7. Sosivio may ask a Visitor to verify their identity before responding to such
7.3.8. A Visitor have the right to complain to a Data Protection Authority about
Sosivio's collection and use of their Personal Data. For more information,
please contact a local data protection authority in the European Economic
8. Third Party Websites
The Website includes links to other websites whose privacy practices may differ from
information is subject to third party privacy statements. Sosivio encourages Visitors to
carefully read the privacy statement of any website a Visitor visits.
9. Information Security
9.1. Sosivio uses industry standard security measures to protect the Information against
unauthorized access to or unauthorized alteration, disclosure or destruction. These
measures include internal reviews of the Information collection, storage and
processing practices and security measures. However, no method of transmission
over the internet, or method of electronic storage, is 100% secure. Therefore,
Sosivio cannot guarantee the absolute security of the Information.
9.2. Sosivio restricts access to the Information to Sosivio's employees, contractors and
agents who need to know such Information. These individuals are bound by
confidentiality obligations, and Sosivio requires all of them to agree to use the
Information solely for the purpose for which it was initially provided to them, and
10. Children's Privacy
10.1. Sosivio's Services does not address anyone under the age of 18 ("Children"), and
any Visitor must be above 13 years old to use Sosivio's services.
10.2. Sosivio does not knowingly collect personally identifiable information from anyone
under the age of 18. If a parent or guardian is aware that his Children has provided
Sosivio with any Personal Data, he is requested to contact Sosivio. If Sosivio
becomes aware that it has collected Personal Data from children without
verification of parental consent, Sosivio will take steps to remove that information
from its servers. Sosivio will obtain prior parental consent if any changes Sosivio
such consent under COPPA.
11.1. For any question, concern, comments or suggestions regarding this Privacy
Policy, please contact Sosivio at: firstname.lastname@example.org.